Privacy Policy
1. Introduction Creative Caricature Club™ ("Company", "We", "Us", or "Our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Creative Caricature Club™ collects, uses, stores, processes, discloses, and protects information obtained through the Creative Caricature Club™ Booking Portal, websites, applications, communications, and related services (collectively referred to as the "Platform"). By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. 2. Information We Collect We may collect information directly from you, automatically through your use of the Platform, or from third-party service providers. A. Account Information: full name, email address, mobile number, password (stored securely in encrypted form), account preferences, profile details. B. Verification Information: mobile number verification status, email verification status, Blue Tick Verification eligibility information, verification timestamps. C. Booking Information: event type, event date, event location, guest count, event requirements, artist preferences, booking history. D. Communication Information: emails, contact forms, support requests, WhatsApp communications, customer service interactions. E. Transaction Information: booking amounts, payment status, transaction references, invoice information, wallet credit activity, Event Credit activity. Creative Caricature Club™ does not store complete card details or sensitive payment credentials. F. Device & Technical Information: device type, browser information, operating system, IP address, login timestamps, access logs, device identifiers, usage statistics. G. Location Information: event location information, address details, GPS-based location information, map-based location selections. Location information may be used to improve booking, scheduling, logistics, and service delivery. 3. How We Use Information Creative Caricature Club™ may use information to create and manage accounts, verify users, process bookings, provide services, allocate artists, process payments, manage Event Credits, manage Promotional Wallet Credits, provide customer support, improve platform functionality, prevent fraud, maintain platform security, and communicate important updates. 4. Marketing Communications Creative Caricature Club™ may send booking updates, service announcements, promotional campaigns, feature updates, special offers, and marketing communications. Users may opt out of certain marketing communications where applicable. Service-related communications may continue even if marketing communications are disabled. 5. Wallet & Promotional Programs Information relating to Promotional Wallet Bonuses, Wallet Credits, Event Credits, promotional campaigns, and reward eligibility may be processed for program administration, fraud prevention, eligibility verification, auditing, and customer support. 6. Fraud Prevention & Security Creative Caricature Club™ may use collected information to detect fraud, prevent abuse, verify identities, investigate suspicious activity, and protect users and the Platform. Additional verification may be requested where necessary. 7. Cookies & Similar Technologies The Platform may use cookies, session identifiers, analytics tools, and performance monitoring technologies to improve functionality, user experience, security, and performance. Users may manage cookie settings through their browser where available. 8. Information Sharing Creative Caricature Club™ does not sell personal information. Information may be shared only where reasonably necessary, including with service providers (payment processors, hosting providers, analytics providers, communication providers, verification providers), operational partners (artists, coordinators, logistics providers), and where required by law, regulation, court order, government request, or legal process. 9. Data Retention Creative Caricature Club™ may retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, prevent fraud, comply with legal obligations, and enforce policies. Retention periods may vary depending on the nature of the information. 10. Account Security Users are responsible for maintaining account confidentiality, protecting passwords, and preventing unauthorized access. Creative Caricature Club™ shall not be responsible for losses resulting from compromised credentials caused by user negligence. 11. User Rights Subject to applicable law, users may request access to certain information, correction of inaccurate information, updates to account information, and deletion of certain information where legally permissible. Creative Caricature Club™ may require verification before processing requests. 12. Children's Privacy The Platform is not intended for individuals who are not legally permitted to enter into binding agreements under applicable laws. Creative Caricature Club™ does not knowingly collect personal information from children without appropriate authorization where required. 13. Third-Party Services The Platform may contain links to or integrations with third-party services. Creative Caricature Club™ is not responsible for the privacy practices, policies, or content of third-party websites, applications, or services. Users should review applicable third-party policies separately. 14. International Data Processing Where operationally necessary, information may be processed, stored, or transferred through service providers located in different jurisdictions, subject to reasonable security measures. 15. Data Security Creative Caricature Club™ implements reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, disclosure, alteration, loss, and destruction. However, no method of transmission or storage can be guaranteed to be completely secure. 16. Business Transfers In the event of a merger, acquisition, reorganization, asset sale, or corporate restructuring, information may be transferred as part of the business transaction, subject to applicable legal requirements. 17. Policy Updates Creative Caricature Club™ reserves the right to modify, revise, replace, or update this Privacy Policy at any time. Updated versions may be published on the Platform. Continued use of the Platform after publication of changes constitutes acceptance of the revised Privacy Policy. 18. Contact Questions, concerns, requests, or notices relating to this Privacy Policy may be submitted through the official contact channels provided on the Creative Caricature Club™ Platform. Creative Caricature Club™ will make reasonable efforts to review and respond to applicable privacy-related requests.